FAQ

1.     How often should I drink the tea? 

You can drink our teas daily, up to 2 teabags of each selection per day.

2.     Do the teas have caffeine?

No, our teas are made from premium herbs and do not have caffeine.

3.     How should I store the teas?

Please store your Five Element Teas in a cool dry place away from humidity.

4.     How do your teas work?

Our teas work by helping to improve body’s normal proper functions. When our bodies are balanced, our organ systems will be healthy to carry their proper daily functions.

5.     What are your tea bags made out of?

Our tea bags are made from biodegradable and compostable material.

6.     What is your refund or exchange policy?

If you are not satisfied with your purchase and would like a return, we would gladly accept returns within 10 days of purchase date, for any unopened packages. Sorry, due to FDA regulations, we cannot accept any returns of open packages. Please contact us for a Return Authorization Number. Once we receive your return by our warehouse, we will issue your refund, minus shipping costs. 

7.     Do you offer any shipping discounts?

All retail orders $75 or more get free shipping in the United States. 

8.     What shipping method do you use?

We use USPS First Class or Priority Mail for shipping our orders.