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Privacy Policy

Online Security

At 5 Element Tea we take your online security very seriously. As such, we have prepared the following guidelines and information to help you enjoy trouble free browsing when visiting the Website or interacting with us.

Five Element Tea will never ask you to provide personal information like your bank details, credit card details, your address, driving licence or passport numbers via email.

If you’re making an online purchase from 5 Element Tea and are required to provide us with your bank or credit card details, this will be carried out within a secure browser window. Check that a locked padlock symbol appears at the foot or top of the browser in which you are entering your details. The URL should also change, to start with 'https://...' instead of 'http://...'

Please REPORT any suspicious activity to us immediately.